ROENAccessibility
Accessible information

Your rights

If you use a social service, live in a residential centre or are in a vulnerable situation, your rights still apply.

The information on this page is general. For a specific situation, you can send us a report and the team will assess whether and how the organisation can intervene.

Your rights matter wherever you live and whatever support you receive.

Dignity and respect

You have the right to be treated as a person, with respect for your identity, private life and choices.

To be heard

Your views must be taken into account in decisions that affect you, in a form you can understand.

To be safe

No one may subject you to abuse, violence, neglect or degrading treatment.

Equality

You must not be treated less favourably because of disability, age or any other situation protected by law.

Life in the community

Inclusion means a real chance to take part in community life and to have access to appropriate support.

Complaints and remedies

When a right is violated, there must be accessible ways to report it and put it right.